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Ferdie B
1 reviews | Active since Dec 2020
23 Jan 2021, 16:32
VODACOM , O USELESS VODACOM
IFF ANYBODY WANTS TO LOOSE AN INCOME ,GET INTERNET FROM VODACOM ,THEY WILL REALY GET YOU OFF YOUR FEET. On the 21st a vodacom fibre line was installed,it is thr 23rd now and stil no signal available.When contacting vodacom ,all they can say is we are working from home and its a Saturday.Wow Vodacom wake up ,lots of people are working from home, and without my fibre i dont make money.
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Replies (3)
Vodacom's replyOfficial
24 Jan 2021, 10:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2021, 10:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ferdie B's updateReviewer Update
25 Jan 2021, 10:11WO Number-HO2036ALU***5, BIT-stream partner circuit number:ALCLF930D304 Installers name:SHAWIN. I decided to write all info - because its already 10:00 on Monday 25/01/2021 and still not working, and still no phone call from anybody ,just a reply that i will be contacted in due time.I know that ,like the agent was saying everybody is working from home,so when a agent wakes up at home today .they already have all the info.I know its a nice day to sleep late with this waether,so please take your time ,dont worry about your clients.
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Ferdie B's update25 Jan 2021, 10:11
Reviewer Update
WO Number-HO2036ALU***5, BIT-stream partner circuit number:ALCLF930D304 Installers name:SHAWIN. I decided to write all info - because its already 10:00 on Monday 25/01/2021 and still not working, and still no phone call from anybody ,just a reply that i will be contacted in due time.I know that ,like the agent was saying everybody is working from home,so when a agent wakes up at home today .they already have all the info.I know its a nice day to sleep late with this waether,so please take your time ,dont worry about your clients.
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Ferdie B's updateReviewer Update
25 Jan 2021, 11:5311:50 25/01/2021 Technician pitched up and fixed it.Thank you
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Ferdie B's update25 Jan 2021, 11:53
Reviewer Update
11:50 25/01/2021 Technician pitched up and fixed it.Thank you