BS
Bilal S

1 reviews | Active since Oct 2013

18 Apr 2018, 13:52

Vodacom numbers wont call Telkom numbers

I've complained before that my phone won't call Telkom numbers. It just says call ended. A few others Vodacom users in Rustenburg experience the same problem. Vodacom contacted me once by email. And guess ? Same as always, theu did nothing to fix the problem. Till today, its been over a month and i haven't heard from them

0
Replies (2)
Vodacom
Vodacom's reply18 Apr 2018, 14:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Apr 2018, 12:38
Official

Good Day

As per our telephonic conversation, we've had our engineers investigate this and there were no errors on our side.

The calls have been traced and this is not a Vodacom Network problem. The calls are being rejected from the other side.

Kind Regards
DL