SM
Sungano M
1 reviews | Active since Nov 2018
28 Nov 2018, 06:18
Vodacom Numbere deleted for recyling
Defaulted on a contract that was up, and settled it, but cant get my number back because it has been deleted from the system and will be recycled? I have spoken to call centre and to legal and have been told different stories. But long story short, if the number is being recycled why cant i get my number back as the prepaid i needed? If i call it, it says number doesnt exist meaning it has not been given out yet. Vodacom please help me get this number back and as a prepaid as i have used it for almost 10 years and the effect of not having it is catastrophic.
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Replies (1)Vodacom's replyOfficial
28 Nov 2018, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2018, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
