1 reviews | Active since Jun 2016
Vodacom Number used in *****ulant Transactions
<p>I was de*****ed out of R 2500 rand after trying to buy something on OLX. The ***** used a vodacom cell number. I reported it to all the banks in question and was help with much conern for both banks. (high Fives to the revant banks). I then reported the number to Vodacom as i thought they would also be concerned that one of theirnumbers are used for *****. First a could not get throuhg. when I did, I was given the wrong inforamtion more than once. Only after speaking to one of the call centre supervisors was I advised to email them my concerns. I was then contacted by Vodacom and told that they cannot investigate the number because the ***** was notcommited on one of their accounts..... My my, Vodacom, ONE OF YOUR ACCOUNTS ARE BEING USED FOR *****ELENT PURPOSES. I must say for such a big company you are very small minded. I wonder if someone is de*****ed out of R 10 000 000.00 if you would still sing the same tune? I am not a client of Vodacom, and I will never be. If you are the only phone company out there, I will start using ***eons.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
