1 reviews | Active since Mar 2009
Vodacom number portability - Unconscionable conduct
Trying to port my existing number to a contract for 6 months. the www information lead you to believe it can be done afterwards, but Vodacom allows other parties to sell new contracts without the process allowing a number port beofre, during or afterwards, contrary to the ICASA agreement on number portability, contrary to the info Vodacom give out, and contrary to the info published on the web. of course you just never get a coherent response from Vodacom either, they just ignore you or stuff you around like you do not matter. Unconscionable conduct and intentional misrepresentations by them, and no one cares or act consutructively. 8 branch visits later, oh they can no longer assist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
