VODACOM NUMBER PORT FAILURE

I recently visited a Vodacom shop to take out a new contract. At this time I informed the consultant that I would also need to port my existing cellphone number onto the Vodacom network. After the contract was activated I tried to port my number. First I tried the porting department on the Vodacom call centre. There I was assisted by very rude and unprofessional call centre agents. I then returned to the same Vodacom shop where the staff tried to assist me to port my number. Each day when I returned after the porting failed I was told there was an error to port the number. I visited this shop on more than seven occasions over a week long period only to be told each time that the porting was unsuccessful. I have now decided that my best option is to cancel my contract as Vodacom customer service and support is clearly lacking in service. I have never experienced such poor and unprofessional service from any provider and will definitely not recommend them to anyone I know.