RM
Rodney M
1 reviews | Active since Feb 2019
04 Feb 2019, 15:43
Vodacom number highjack
Sitting here in vodacomshop vereeniging three rivers. The person assisting me is sooo rude it actually makes me sick. My number has been "highjacket" by Vodacom and given to someone else where all my banking OTP's go to. Nevertheless, no attempt of helping me, just here is a number call them its not our problem....we are just a franchise...does that even make sense...i will tell all my business partners and all my family members to rather go to cell c....vodacom is pathetic at the best!
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Vodacom's replyOfficial
04 Feb 2019, 16:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 16:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Feb 2019, 16:46Dear Rodney,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the sim card. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the sim card. Regards Consumer Website Team(SA)
Vodacom's reply04 Feb 2019, 16:46
Official
Dear Rodney,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the sim card. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the sim card. Regards Consumer Website Team(SA)