NM
Nokuthula M

1 reviews | Active since Nov 2017

20 Nov 2020, 13:18

Vodacom Number Deleted

Vodacom deleted my number without even notifying me, after so many years being with them. I owed them but I have made arrangements to pay off my debt with them.

They didn't even bother to warn me before that they were going to delete the number Vodacom is so inconsiderate. I asked if I could get my number back and they said its not possible, I have had that number for 15 years and all my CV's I used to apply for jobs have that number. I'm so ****ed with Vodacom, 2020 couldn't be any worse than this.

0
Replies (1)
Vodacom
Vodacom's reply20 Nov 2020, 13:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team