1 reviews | Active since Feb 2015
Vodacom > Number Change Issue
Dear Vodacom
I have tried this action now for numerous months to get it sorted with no success and no help from Vodacom at all. I have recently upgraded my line with the promise that i will be able to change the telephone number that is linked to this account as requested numerous times. I have advised vodacom that the number change was a matter of urgency and this has been 6 months now.
The last time i spoke to a consultant it was advised that the package i am on now doesnt allow me change my number? What nonsense is this>
I dont mind changing the package if it means i can change the number i just need the number changed.
Please assist and or i will take this matter up with the ombudsman of telecommunications because i've had enough now.
You can reach me on the number provided on my hellopeter profile.
Kind Regards
Quinton Henry Taylor *** ***
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
I would like to update this review with 5 stars. My query was resolved with immediate effect and the gentleman who phoned me went to the extra mile to keep me up to date all the time of the progress of my query
Thanks for your assistance!
I would like to update this review with 5 stars. My query was resolved with immediate effect and the gentleman who phoned me went to the extra mile to keep me up to date all the time of the progress of my query
Thanks for your assistance!