TK
Thando K

1 reviews | Active since Aug 2014

31 Mar 2026, 12:32

Vodacom number

So vodacom deleted my number after I defaulted on my contract. I have since paid up the entire amount and am now told that I won't ever get my number back and that it would be recycled. No one seems to know how I can get it back now that their books are balancing. Mind you I've been a client for over 12 years and have my banking linked to it... this is beyond messed up, I want my number back.

0
Replies (2)
Vodacom
Vodacom's reply31 Mar 2026, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TK
Thando K's update07 Apr 2026, 14:46
Reviewer Update
The feedback didn't help or slove anything as per usual. I want to know what popia says about recycling my number when my otp's go through it. The hello peter team is so unprofessional the agents call you back using the wrong person's name and call details, not worth your time or money.