PG
Phinda G
1 reviews | Active since Oct 2017
14 Dec 2021, 10:29
Vodacom number
I signed a contract with Vodacom in September and they gave me a new number. I cannot even use this number because I feel like I am a receptionist for the previous owner. The worst part was when someone called swearing at me at 4 in the morning. I called vodacom and they said they cannot change the number, imagine paying for a number you cannot use.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Dec 2021, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Dec 2021, 15:33Dear Phinda Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2021, 15:33
Official
Dear Phinda Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team
Best regards,
PG
Phinda G's updateReviewer Update
14 Dec 2021, 16:01What advice are you talking about? They say I must pay over R250 to get a new number as though I got a discount when I got this recycled number. I paid a full fee for you to give me a number that makes me someone I don't know's receptionist. Useless network this vodacom, I can't wait for this contract to end, I regret the day I went through those ****** red doors.
PG
Phinda G's update14 Dec 2021, 16:01
Reviewer Update
What advice are you talking about? They say I must pay over R250 to get a new number as though I got a discount when I got this recycled number. I paid a full fee for you to give me a number that makes me someone I don't know's receptionist. Useless network this vodacom, I can't wait for this contract to end, I regret the day I went through those ****** red doors.