Vodacom Number 2

having complained about Vodacom my seervices have now been disconnected with R 1300. on my sim and the automatic help is ******* told to change my sim and every thing would be OK however no such luck again not told that my serice was being stopped with any explanation I am completely out of contact Iv had the number for over 20years what else can one do !!!!!!!!!!!!!!!!!!!!!! they also in a private e-mail that someone would contact me with in 5 working days (do they Work)