Vodacom now simply ignores us...

My wife upgraded her contract in late Nov 2020, and part of the deal was a R3000 Woolworths Voucher, to have been delivered in 15 working days.

It is now 23 March 2021, and despite consistent complaints, questions, and other communication, and even another Hello Peter Complaint - the only response from the "mighty" Vodacom is that the query is in hand, and we need to have patience. It is the same response EVERY DAY - please be patient. But NOTHING ever happens - it feels like I'm communicating with bots by now which are programmed to only respond with these annoyances so Vodacom can lie to themselves that they've "responded".

Speculation: We suspect that someone at Vodacom perhaps stole all the vouchers in question, and they're merely stalling in the hope that we give up and go away - bad luck Vodacom - you need to deliver what you sold!