VODACOM - NOW PAYING FOR A DEAD MAN'S CONTRACT

They are a bunch of uncaring, uncaring people out to get a buck where they can, locking people into their network for their own gain. Last year I became in arrears with my accounts due to being laid off for covid, one for me and one for my husband, both in my name. I did the right thing and contacted them agreeing that I would pay the arrears if they didn't suspend my account and put me on pay as you go whilst I paid the arrears in full. Imagine my shock when yesterday I phoned them to ask if I could cancel or at least reduce my husbands contract as he had passed away over the weekend. Absolutely NOT. Because of the arrears catch up they automatically extended my contract so instead of paying till May next year, 2022, it has now been extended to October 2023. I am now forced to pay for a phone for a DEAD MAN. No consideration, no attempts to help, just that is the situation, live with it. Believe me when this is over I want nothing to do with them. I have been a loyal customer and besides the covid crisis a model payer for over 20 years - this is how they treat customer, where is the compassion. I am now a widow with limited means lumbered with a phone which is of no use to me!!