1 reviews | Active since Mar 2015
Vodacom notifies me of ********** activity.
Vodacom has called me in november 2014 to notify me that a ********** upgrade was done in october 2014 on my data card which i hardly used. a new fone was taken & my data contract upgraded. I asked vodacom consultant that called me to please cancel that line, & it was done. i was asked to make an affidavit & to fax it to vodacom which i did in december last year & again this year from the vodacom shop on the bluff durban in the end of january 2015.<br> in this time i have paid a R3000 rand bill & now in january a R2500 bill which i can not afford. <br> i have now been informed that another i phone 5 has been upgraded on my 082664 line. i have not taken or done any upgrade instead i have downgraded to a lower contract & i am now in australia where i have emmigrated to. the vodacom consultant told me that a white female had done the upgrade & i am coloured female.<br> i am in contact with the Justin from the vodashop pick & pay centre , Bluff Durban & he notified me that the data line *** has been opened again via the call centre. Could some body please tell me what da hell is going on !!!<br> Vodacom has Notified me of the ********** activity but allows it to carry on regardless
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
