Vodacom (not)4U

Item: Vodacom
Rating: 2
Author: Lynette M

Trying to renew/upgrade my cell with a double deal Samsung S20FE and an A12 for R399. For 2 weeks we are told they don't have stock in the shop, but it is on backorder, etc. etc.

Monday I spoke to the Manager and he said there's no chance of getting those phones anymore! So, instead of telling us the truth from the start, the person serving us, dished up a bull**** story!

Also, their website states you can communicate via a WA number - nobody answers that OR the landline! #WIN We eventually, on Tuesday, decided to order online...much better!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Aug 2021, 13:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Aug 2021, 13:43

Official