Vodacom not worthy of a 1 star rating !!!

Item: Vodacom
Rating: 1
Author: Nawaal A

Vodacom is not worthy of a 1 star rating !!! I expected not to hear from Vodacom after I was assured that Monday morning will be in contact. Vodacom you will lose all business at the level of service you providing ,you guys need to jack up…it’s absolutely unacceptable

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Replies (2)

Nawaal A's updateReviewer Update

17 Oct 2022, 13:12

WHERE ARE VODACOM MANAGERS ???
I am not winning speaking to a Call Centre Agents infact so many …tired of having to to repeat my self over and over again and validate myself …

VODACOM MANAGERS FOR CUSTOMER CARE …WILL MY QUERY EVER BE RESOLVED????

Nawaal A's update17 Oct 2022, 13:12

Reviewer Update

Vodacom's replyOfficial

17 Oct 2022, 16:02

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Oct 2022, 16:02

Official