dM
de M
1 reviews | Active since Dec 2012
28 Jul 2019, 07:54
Vodacom not worried in service new customers
I app**** 9 days ago for a simm only contract. 1st i was told i do not qualify. I go to 3 credit rating agencies and they said it cannot be credit related as i have avery very good score. I was then told there was a network related problem in vodacom. Still waiting. I think they becoming like Telkom. It is seriously unbelievable as i just want my prepaid to become a contract. But i cannot get anything out of Vodacom in particular the company called just call in Meyerton
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Replies (2)
Vodacom's replyOfficial
28 Jul 2019, 13:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jul 2019, 13:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dM
de M's updateReviewer Update
29 Jul 2019, 16:06Only feedback i got today from Vodacom was NONE. I did post on their FB page and a Mitchell then message me telling me he works in the back office at Vodacom and he then requested me to send my ID and 3 months bank statement to a Whatsapp number *** and he will do a manual vetting!!! It is so so sick that we getting exposed to ********* because we in need of assistance but get none from the powers to be. I will wait another day and see if Vodacom can keep their word. Needless to say i have not posted my stuff on a whatsapp!!
dM
de M's update29 Jul 2019, 16:06
Reviewer Update
Only feedback i got today from Vodacom was NONE. I did post on their FB page and a Mitchell then message me telling me he works in the back office at Vodacom and he then requested me to send my ID and 3 months bank statement to a Whatsapp number *** and he will do a manual vetting!!! It is so so sick that we getting exposed to ********* because we in need of assistance but get none from the powers to be. I will wait another day and see if Vodacom can keep their word. Needless to say i have not posted my stuff on a whatsapp!!