Vodacom not willing to cancel expired contracts and switch to prepaid.

Vodacom not willing to cancel expired contracts despite requesting cancelation since the 28th December 2020. Even contacted Vodacom complaints department regarding the non assistance from the cancelation department, only to be rep**** by saying contact the cancelations department for assistance. What is joke, not even their complaints department can assist after explanation that they don't want to assist, why bother having a complaints department if you are not going to forward the complaint to the relevant department to resolve. I believe that they don't want to cancel the contracts as they can still milk me for more money.