Vodacom not Willing to Assist nor the Consultant

We went on 23/02/2016 and app**** for a data contract it was immediately declined they say we have to many contracts well my wife originally had 8 we then cancelled 1 so now we have 7 so it should make sense that if we so wanted to we could add another contract well guess what the consultant at Makro was unwilling to assist and sent us to get bank statements which we did doubt Vodacom cares that they cost R130 for the bank statement then we submitted it but I can almost gaurentee it was not looked at when I go to Makro at 14:30 the consultant basically just said sorry I cant assist seems like Vodacom is not interested in the good Paying clients and is unwilling to help us maybe we should do like we did before and start cancelling contract as this got their attention before. Seems taking our money elsewhere is the only way you get service out of Vodacom.