VODACOM-Not very Smart S contract-Samsung Galaxy S8+, Multiple issues when opening new contract

Signed up for a new deal at Metro lifestyle at Vodacom World last week for the following deal: Samsung Galaxy S8+ Samrtphone 64GB + Samsung Galaxy J5 Prime Gold + Samsung Gear VR3 headset + DEX for R 749pm on Smart S+ with 10GB once off. The following issues are have received:

#Issue 1. No notice when my number was ported from Cellc. Was left stranded with no service for 24 hours. Called the vodacom call centre on 06/09/2017 and the customer service said there is nothing they can do. I had a R 279 balance on my CellC prepaid which is now gone due to the incompetence. I went to the vodacom suite at Metro and vodacom agent (Beauty) said the porting was scheduled to occur on 08/09/2019! Frustrating! how do I get compensated from my lost airtime and inconvenience of taking off work and driving to midrand from Sandton to fix this issue!

#Issue 2. The sim Card was only loaded with 8.74GB? Not sure what happened to the 10GB once off? The vodacom store agent had no cooking clue

#Issue 3. Advert clearly stated Gear VR3. However at the store they gave me an old version that has a sticker saying only compatible with S7 etc...and not an S8+. Again the store manager was clueless and blamed the advert??.

#Issue 4 Samsung Galaxy J5 Prime Gold as advertised was not available and a black was given to me without any option even though I wanted the gold.

This whole situation is quite a nightmare, more especially since I am a first time Vodacom customer.

The store (Metro lifestyle in vodacom world) failed to address any of the above mentioned problems after repeatedly airing my concerns.