JO
Justin O
1 reviews | Active since Feb 2016
12 Aug 2019, 15:04
Vodacom not updating their records!!!
I have 2 accounts with Vodacom that went into arrears for 2 Months, I have paid my accounts up to date, however Vodacom have not updated their records on the Credit Bureau. When contacting them I was told it would take 48hrs, it has now been more than a week. How long does something like this take or is it just someone not doing their job? Vodacom please update my records, I dont owe you any monies and you are ruining my credit score!!!
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Replies (2)JO
Justin O's updateReviewer Update
13 Aug 2019, 11:16I guess Vodacom is just too busy dealing with complaints to do anything with urgency. My account is up to date but my credit score shows that i am 2 months in arrears because of your lack of competence....I would like an answer today!!!
JO
Justin O's update13 Aug 2019, 11:16
Reviewer Update
I guess Vodacom is just too busy dealing with complaints to do anything with urgency. My account is up to date but my credit score shows that i am 2 months in arrears because of your lack of competence....I would like an answer today!!!
JO
Justin O's updateReviewer Update
19 Aug 2019, 09:18Update: Vodacom accounts informed me last week that they do updates to the credit bureau are done on the 15th and 30th of each month and that my credit would be updated on the 15th, this however was not done!!!
JO
Justin O's update19 Aug 2019, 09:18
Reviewer Update
Update: Vodacom accounts informed me last week that they do updates to the credit bureau are done on the 15th and 30th of each month and that my credit would be updated on the 15th, this however was not done!!!