1 reviews | Active since Feb 2011
Vodacom not updating credit profile
Vodacom Legal department claim to have instructed ITC to update credit profile... Nearly 2 years later this has still not been done. Oh it's not their fault the Bureau has not done it... They have requested it however won't send proof of the instruction as they not allowed to. ITC won't clear the profile without vodacom's instruction despite there being a paid up letter. Keep calling and no assistance. How the heck does one get this resolved.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for taking the time to voice your concern about the level of service received. As promised, I'll be addressing this directly with the Legal Department and will follow-up with you to ensure that your account details are updated successfully.
Kind regards,
Ragmah Stevens
Dear Customer
Thank you for taking the time to voice your concern about the level of service received. As promised, I'll be addressing this directly with the Legal Department and will follow-up with you to ensure that your account details are updated successfully.
Kind regards,
Ragmah Stevens