Vodacom not updating credit bureas.

Item: Vodacom
Rating: 1
Author: CHRISTINE V

I have a vodacom contract since last year, lately I did a credit check and saw that vodacom has not updates my information, it reflects as 3 months in arrears but I am up to date. I cannot apply for anything as this now has a negative impact on my credit score.

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Replies (1)

Vodacom's replyOfficial

29 Mar 2022, 11:17

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply29 Mar 2022, 11:17

Official