IG
Irshaad G
1 reviews | Active since Dec 2021
03 Dec 2021, 13:29
Vodacom not truthful
As per telephonic discussion on 30 November 2021 the retention department activated a new contract with only 50 minutes accoridng to call we confirmed unlimited calls now we sitting with 6 contracts that have no minutes this has been escalated to managers who still cannot assist and keep passing buck to the next supervisor /manager
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Vodacom's replyOfficial
03 Dec 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team