Vodacom not trustworthy in their deals

Been a client of Vodacom for the past 24 years, client services received is pathetic to say the least. On 5 February 2021 I wanted to cancel my contract but was convinced with a good deal with a "no-phone" contract. Part of the deal was a R1200 Takealot voucher as promised by Ms Anneline Moodley. I was supposed to receive the voucher via sms during the month of February.

Needless to say, when I made queries during the month of March, a Veronica said there has to be 2 successful debit orders (24 years a client with absolutely NO rejected payments). Ok, so March and April they received their successful payments.

Every 2nd week when I enquire, I get promised that Anneline Moodley will call me. The latest query, I was provided with a reference number #557415. There is NO way that they can transfer my call to her but keeps on escalating emails. Wasting my time.

Why should I keep my part of the contract I Vodacom gets away with ******?

Kindly take note, that AFTER THIS CONTRACT EXPIRES, and yes, I had 5 different contracts with Vodacom, I will NEVER EVER renew my contracts. Vodacom #Vodacom why??