Vodacom not transfering airtime to correct number

I recently purchased R50 Vodacom airtime online for a family member who needed it urgently. After the payment was made, it was discovered that the number was incorrect and only one digit was entered incorrectly. <br> <br> I rushed to my nearest Vodacom shop at Walker Drive Port Elizabeth where I was informed that only the bank will be able to reverse the online payment. I went to Capitec Bank Baywest Mall PE where they informed me they were unable to reverse the payment and I need to either contact Vodacom customer service or go to the Vodacom Shop in Baywest Mall. Luckily I knew a Lady there named Sunelda who is always really helpful.<br> <br> I told her what happened and she immediately logged an email report to Vodacom and told me she will contact me as soon as she has any feedback. After no feedback, she tried phoning the number but to no prevail. It was discovered the number was a data number and that the R50 has already been used which cant be transferred.<br> <br> I truly believe its unacceptable from Vodacom. What if it was R5000? Its the principle of it. Vodacom should transfer the R50 to the correct number or refund me as it is the right thing to do. If no action, CPA will be the next step