BL
Benissa L
1 reviews | Active since May 2018
29 Jun 2019, 10:00
Vodacom not to be trusted...
Vodacom stinks ... accounts department stinks .... they have no clue, faulty accounts and refuses to fix. I am done with them and will never ever renew my MANY accounts, which I use for business, with them. They make mistakes, and we have to pay. DO NOT TRUST THEM .... I know this not going to make any difference, but it makes me feel better. Just wonder if they really listen to their recordings, so that they can see themselves, that they are useless and *********** ....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Jun 2019, 21:36 Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2019, 21:36
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Jul 2019, 12:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply01 Jul 2019, 12:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team