IR
Ian R

1 reviews | Active since Dec 2012

21 Apr 2026, 09:43

Vodacom not the best network provider

Can Vodacom please cancel my Fibre application, and can you please collect your router as it is taking up space in my house. Your application process takes too long, and no one can explain what project is ongoing that you cannot provide me with Fibre. Please do not call me, just cancel the application and collect your router. Once done, please send me confirmation of cancelation. Thank you for nothing.

0
Replies (1)
Vodacom
Vodacom's reply21 Apr 2026, 12:05
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team