Vodacom not that great

Vodacom provides false information to their clients. Customer service and Vodacom should never be used in the same sentence. I made a payment at a Vodacom Shop yesterday for my usage from July (R265.01). I was a little bit late in paying but nonetheless, I paid it. I then tried to contact the Call Center on *** to notify them of the payment that was made, only to get the response: "Dear valued customer, we have noticed that you have made numerous attempts to contact us today...." even though it was the first time I tried. Finally around 4 hours later, a Call Center agent contacts me and apologises and tells me that the account should've been unlocked shortly after the payment was done as he could see the payment had already reflected. He did assure me that within an hour after our call that my line would be unlocked. An hour passed by and still, my line was locked. I thought "Okay Vodacom has always been useless, let me just wait till the morning". The morning arrives and line is still locked. I was contact by the Social Media Team as I lodged my complaint there as well, I had to forward the proof that I made payment yesterday at the shop. I have done that and will await the result.

So far, I have 1 month left with Vodacom and I will without a doubt be cancelling this contract and switching networks.