1 reviews | Active since Mar 2012
Vodacom not supplying paid-for itemized bill
My account is registered to receive itemized bills from Vodacom on a monthly basis, and a fee of R17.10 is charged by Vodacom on a monthly basis for the above service. <br> <br> Vodacom however does not supply me with the itemized bill and the option to view the bill online is no longer available online. Following various unsuccessful attempts to obtain a itemized statement I proceeded to attend at the Centurion branch in order to obtain my desired bill, I was however bluntly told that they can't provide me with an itemized bill for the past 30 days for reasons which remain unknown to me.<br> <br> This is a quite ridiculous situation as it appears I'm simply giving Vodacom money in exchange for a service they don't deliver.
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Thank you for the posting.
A consultant will be in touch with you soonest.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
