Vodacom not sticking to promised deadlines. Been over 3 weeks now that i'm trying to resolve this issue.. Never ending story.

Item: Vodacom
Rating: 1
Author: Brendan T

I was in contact with a vodacom representative and was promised a collection date on a contract upgrade reversal. I was not contacted as promised.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

24 Apr 2019, 11:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Apr 2019, 11:00