RO
Rupert O
1 reviews | Active since Sept 2010
06 Jul 2021, 13:51
vodacom not sticking to agreed date
I made arrangements with vodacom to have a debit order go off on 6Jul, for the amount of just over R750, due to a failed debit order. Arrangement was made on 4 Jul. I also made sure that they had my new banking details. But instead of going ahead with the agreed date, they changed it behind my back to 30 Jul, for the amount of R1543.87.
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Vodacom's replyOfficial
06 Jul 2021, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2021, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team