1 reviews | Active since Jul 2016
VODACOM NOT SENDING ME A PAID UP LETTER FOR MY VODACOM ACCOUNT THAT I PAID IN FULL
<p>I HAVE REQUUESTED AND CONTACTED VODACOM LEGAL DEPART MENT SO MANY TIMES TO GET A LETTER SGTATING THAT I HAVE PAID UP MY VODACOM ACCOUNT. THEY KEPT ON SAYING THAT THEY HAVE SENT IT AND WE HAVE NOT RECEIVE IT. I HAVE CALLED VODACOM AND STAYED ON THE LINE FOR SUCH A LONG TIME AND STILL I HAVE NOT RECEIVED THE LETTER. THIS IS VERY FUSTRATING.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Ms Lydia Muthula
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
Kindly respond to the email I sent you to resolve this matter.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Good Day Ms Lydia Muthula
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
Kindly respond to the email I sent you to resolve this matter.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre