SG
Sharon G
1 reviews | Active since Aug 2018
03 Oct 2020, 08:40
Vodacom not seeing my instructions through
I emailed Vodacom end of August, 3 times in fact, to cancel my WiFi contract end of September. But asat 2 October this has not been done, as I still have data on my WiFi. I have sent an email again today..when will they get it right.
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Vodacom's replyOfficial
03 Oct 2020, 11:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Oct 2020, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team