Vodacom not reversing confirmed ***** upgrade

on 21/01/2015 I reported a ********** upgrade on my 3G contract after I got a police affidavit numerous calls to customer care, ***** dept and giving them everything they requested I was informed approx 2wks later that Vodacom confirms the ***** upgrade and that my contract will be reversed to what it was but can only be done on 1 March which means that I had to buy pre-paid data to get through the month<br> its now 6 March and the contract has not been reversed yet which means I am without my 10G data for another month, after numerous calls to customer care AGAIN, the latest feedback is that it cannot be reversed to my original contract, but only to a newer package that will cost me R70 a month more. To me this is unacceptable and I am starting to suspect Vodacom to be involved in the ***** upgrade to get customers of the old packages and onto new ones. After numerous calls AGAIN to customer care and ***** dept no one can assist, and promises were made to call me back which is not happening. I need someone else than customer care and ***** dept to PLEASE contact me and PLEASE tell me whats going on and what is going to be done about this.<br> <br>