AS
Aletta S
1 reviews | Active since Sept 2017
31 Mar 2022, 20:53
Vodacom not responding to query
Very bad service i phone vodacom 2 times about the same query and they gave me a reference number and said they will phone me back in 48 hours its more than 4days again no response.
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Replies (2)
Vodacom's replyOfficial
01 Apr 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Aletta S's updateReviewer Update
04 Apr 2022, 20:56Still waiting for vodacom to contact me its after 3 days again
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Aletta S's update04 Apr 2022, 20:56
Reviewer Update
Still waiting for vodacom to contact me its after 3 days again