AH
Attie H

1 reviews | Active since Jul 2015

27 Jul 2016, 14:50

vodacom not responding

<p>It’s been a few days since I’ve launched a complaint and Vodacom has done absolutely nothing about it. They basically just posted an automatically generated message on hallopeter to indicate that they will do something. I would like to congratulate Vodacom on their pathetic response. No response on closing my account and neither to resolve the issue.</p> <p> If by Friday you have not contacted me I will go into a branch and close the account myself. And may there be mercy for the idiot who phones me after I closed my account to resolve the issue. After Friday I want nothing further to do with Vodacom. </p>

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2016, 05:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,