Vodacom not resolving complaint for a year

I hav etwo Vodacom data sims. For a year I have been trying to solv ethe issue of it dropping connection at my home leaving me without internet for hours on end and often every hour of the day it bombs out. Called in a dozen times. their responses: a. We have syncronised your line ( they did this at least 6 times over many months) b. sim swop ( at my expense) c. Escalated the issue only to have an sms telling m ethey cant get hold of me when they haven't even called me. d. Their staff either say they will call back or ask to hold on forever - then drop the call and never call back. AND the process starts all over again.

I asked to cancel my data contract and they say I can but I must pay the balance of the remaining term.

I am paying for something I am not getting use of. They refuse to find proper solutions to the problem.

The service sucks to say the least.

ABSOLUTELY TERRIBLE SERVICE !!!!!!!!

Dont ever use Vodacom. they have no value for their customers