aA
adele A
1 reviews | Active since Jun 2020
05 Jul 2020, 16:28
Vodacom not replying
i wrote a review a week ago and vodacom wrote someone would call me to solve the problem. i have not heard from them...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jul 2020, 18:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2020, 18:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jul 2020, 18:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided via the call centre.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply06 Jul 2020, 18:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided via the call centre.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,