Vodacom not releasing my number after porting !
<p>My contract with Vodacom should have ended on Dec 1, and my number released. I did confirm this with Vodacom Bredasdorp on 18 Nov as well, to make sure this was logged. Signed a new contract with MTN on Friday,2 Dec,and was told that Vodacom will deactivate my sim on Dec 3. I am still waiting for this to happen !!!!! I just need to get rid of Vodacom after months of bad service. Why are Vodacom not porting my number to MTN ?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has still not contacted me or released my cell no to MTN, my Vodacom ref # 1- ********** 32231 & 1- ********** 62332. I will report this matter to ICASA, as I have exhausted all avenues with Vodacom.
Vodacom has still not contacted me or released my cell no to MTN, my Vodacom ref # 1- ********** 32231 & 1- ********** 62332. I will report this matter to ICASA, as I have exhausted all avenues with Vodacom.
Vodacom should not be listed as a business that responds on Hello Peter as they just put a copy and paste response on every complaint without actually contacting any of the complainants !
Vodacom should not be listed as a business that responds on Hello Peter as they just put a copy and paste response on every complaint without actually contacting any of the complainants !