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Ashton M

1 reviews | Active since Dec 2015

09 Apr 2016, 07:02

Vodacom not releasing my cell number

I have been on Vodacom contract for many years and decided to move over to cell c contract. I closed my account at Vodacom on Monday 4th March and paid the account in full. Cell C have ported my number over so I can receive all calls except Vodacom sms'ses and phone calls as Vodacom haven't released my cell number. We have phoned numerous times, even cell c porting department have phoned Vodacom porting department and receive no response to release my number. Vodacom have no right to keep my number anymore.

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2016, 07:19
Official
Hello Ash7914,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites