Vodacom not releasing fiber line

Item: Vodacom
Rating: 1
Author: mare P

I have been struggling for 4 days to have a fiber line being released after being told that it can take up to 48h.

After phoning several times today the lady told me that it can take up to 48h to assign someone, and after that another 48h to get it released.

I will never do any business with Vodacom again

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Replies (1)

Vodacom's replyOfficial

08 May 2021, 15:34

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply08 May 2021, 15:34

Official