Vodacom NOT recommended - worst service!!!

It's been 6 days without wifi/Fibre on a vodacom contract and after calling in everyday and being told to give it 24hrs, still no connection or even an explanation! Vodacom is the worst service provider, I would NOT recommend them!! For the 2nd time in 2 weeks I've had my wifi connection cut without any notice for 6 consecutive days at a time for no reason. I've had this contract for a while with constant loss of connection but this was the worst. I work from home and all of a sudden my wifi connection is cut and when I called they could not tell me what the problem is or when it will be resolved. After atleast 15 calls made, 4 "SR" ref numbers and having to explain myself over and over to different consultants, all I've heard is that my "query has been escalated" and I should "give it 24hrs". I waited 15 minutes to speak to a manager to no avail. It's been 6 days(for the 2nd time since 28 October '24) without a call or explanation or apology from anyone @Vodacom. I'm ready to cancel this contract. Worst service ever!!! 👎