CL
Charizma L

1 reviews | Active since Oct 2022

26 Apr 2023, 09:36

Vodacom not recommended it's a bad service provider

In our town Bothaville. It is almost been 3 days without any network or signal. Can't call, use internet nothing. And it is not just me. The whole town. I use my fiber from herotel to try to get vodacom to fix the problem. Just to have a automatic response of we are aware and sorry for inconvenience. Still no time line as to when it's fixed. But come month end they want there money.

Poor poor service. Will be moving my contracts to another provider that is not part of vodacom at all.

Vodacom claim to be the best. They must stop lying to people.

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2023, 10:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CL
Charizma L's update26 Apr 2023, 10:04
Reviewer Update
How will you contact me if you down. No calls nothing come or go through