Vodacom not Reactivating my 2 numbers after a request

Item: Vodacom
Rating: 1
Author: Tsakani M

I have requested reactivation of my 3 vodacom lines after I paid the outstanding amount that I was owing. Every time I phone them they promise to reactivate them within 24 hrs. A week has passed now and only 1 of them has been reactivated and the other 2 have not. kindly assist

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Replies (1)

Vodacom's replyOfficial

14 Jul 2024, 18:43

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Jul 2024, 18:43

Official