Vodacom not picking up my payments !

<p>I have been receiving emails regarding not paying for months now and I have not missed a payment , I have also sent through these proof of payment documents many times without anyone fixing this issue ,</p> <p>This has become VERY annoying as I am a loyal customer yet I am constantly being harassed with threats and legal letters , I have gone to the vodacom store and they told me to send the documents to pop@vodacom myself as their fax machine was not working but I had already done that several times .</p> <p>This problem seems to have started from April but I am unable to request proof of payments that far back via my online banking so please do tell me which other documents you need as I would need to go into the bank for that.</p> <p>I dont know what the reason is that Vodacom is not picking up my payments but they are certainly being made!</p> <p> </p> <p>THIS ACCOUNT NEEDS TO BE SORTED OUT AS THIS IS AFFECTING MY CREDIT RECORD AND CREDIT IN GENERAL!<br /><br /></p> <p>I AM STRONGLY CONSIDERING CHANGING CHANGING NETWORKS!</p>