WJ
Werner J

1 reviews | Active since Jan 2015

16 Oct 2019, 06:15

Vodacom not performing

Vodacom cant solve my internet speed issue. It seems like they are throttling the 4G networks download speed, my signal strength is 90% but i cant get more than 1Mbit/s on google speed test. I phoned numerous times and restarted my phone like they told me but nothing works. I'm having this problem with three vodacom numbers. I have big data contracts with them so i rely on sufficient download speeds. I will have to search for an alternative network

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Replies (1)
Vodacom
Vodacom's reply16 Oct 2019, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,