Vodacom not paying back.

Vodacom owes me over R4000 and I am struggling to get them to pay me back. Over the last few months they have made numerous promises but never delivers. After waiting and spending money on phonecalls to them using another cellphone company.

I was told that I will be paid back in 30days and another 14days after that and today, I was told that it will take another 14days, their answer as to why? "This is how our system works".

The service is nothing short from pathetic with the most incompotent staff.

The helpdesk system has been designed to make it difficult to reach them or get reference numbers in order to folllow up.

I have been paying for 2 fibres accounts for 6months, they just kept on deducting my account for services not received. And now they acknowledge that they need to give my money back but just dont.

Yet another corporate company that is unable to manage growth in conjunction with customer service.

They are eager to get laywers invloved if you owe them, the other way around "powerful corporate laughter", you get the finger.