1 reviews | Active since Jan 2013
Vodacom not owning up to their lies!
<p>After expressing that I was **** to by Vodacom, paying for 10gig and only receiving 1, I get a lame email from a Consultant stating that they apologise that their rep didn't tell me it would be pro rated this month. I asked THREE times how much data was to be allocated to me and all THREE times her response was that I'd get the full 10 gig now and another on the 1st. It cannot possibly be my problem that your staff want to feed us lies and inconvenience us. I walked out knowing I have 10 gig to use. I would have waited for the 1st if you guys had been honest and not try to be **********! I asked repeatedly and she even said that if I don't finish my 10 gigs before the last day of the month it will roll over to the next month. I have two witnesses. You best believe I will not take this lying down. Yes I am closing my contract but it will not end there! I cannot stand this ********* behaviour you displayed and the blatant lies! Now you want to come tell me your rep was not clear, how is that my problem? You will hear from me soon</p>
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
